Refund policy

Return & Refund Policy — Varesto

At Varesto, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.

Return Eligibility

  • Returns are accepted within 7 days of delivery.
  • The item must be unused, in its original packaging, with all tags and accessories intact.
  • Products damaged due to customer mishandling are not eligible for return.

Non-Returnable Items

  • Sale or clearance items are final sale and not eligible for return, unless defective.

How to Request a Return

  • Contact us via WhatsApp/email within 7 days of delivery with your order number and reason for return.
  • Once approved, our team will arrange pickup or guide you on how to send the item back.

Refunds

  • For prepaid orders, refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.
  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or Easypaisa/JazzCash within the same timeframe.

Exchanges

  • If you received a defective or wrong item, we offer a free exchange. Contact us within 48 hours of delivery with photos/video of the issue.

Shipping Costs

  • Return shipping costs are the customer's responsibility unless the item was defective or incorrect.

Contact Us
For any questions regarding returns or refunds, reach out to us: