Return or Replacement

Return or Replacement — Varesto

At Varesto, we want you to love your purchase. If something isn't right, here's how our return or replacement process works.

When Can You Request a Return or Replacement?

  • You received a damaged or defective item
  • You received the wrong product
  • You're not satisfied with the item (unused, original packaging, within 7 days of delivery)

How It Works

Step 1: Contact Us
Reach out within 7 days of delivery via WhatsApp (0321-4198365) or email (varesto.store@gmail.com) with your order number and reason for return/replacement.

Step 2: Share Details
If the item is damaged, defective, or incorrect, please share clear photos or a short video — this helps us resolve your issue faster.

Step 3: Approval & Pickup
Once approved, we'll arrange a pickup or guide you on how to send the item back to us.

Step 4: Replacement or Refund

  • Replacement: If you'd like the same item replaced, we'll dispatch a new one once the returned item is received and inspected.
  • Refund: If you prefer a refund instead, it will be processed within 5-7 business days after inspection.

Important Notes

  • Items must be unused, undamaged (by customer), and in original packaging.
  • Sale/clearance items are not eligible for return or replacement unless defective.
  • Replacement is subject to stock availability. If the item is out of stock, a full refund will be issued instead.

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